I feel so sorry for the people at Fantastical.
The mob mentality of Twitter is going to damage the prospects for the 3rd party ecosystem. Who could possibly be motivated to try to make a living when people lash out in this immature and dangerous way.
@vasta I would advise every single indie developer to not touch Twitter for interactive feedback at all. If an account is a must then it should be for write-only announcements.
I would have replies set up to funnel people right into email/whatever controlled space the business has for support tickets. Meanwhile, use blog posts as the one-true-source for information and never give any extra information on Twitter itself.
Twitter, as a platform, is broken for any reasonable business to take place.
@vasta Yep. It takes a certain amount of work to truly filter out the bad parts, which makes perfect sense when you realise exactly what Twitter is. I'm lucky enough to not need it for much of anything and so at the moment I can avoid doing that work.
@simonwoods that’s bad. I instapaid for Fantastical as it’s awesome. I hope they don’t take to heart any of the twitter stuff which I have not seen as I don’t look at twitter. Your comments re twitter make a lot of sense. I am going to have a think about this specifically around the work I do with final year games where they utilise twitter and insta as they have to as it’s the go to place for indie game marketing etc but it bugs me for all the reasons we all know here... hmmm I’m going to have a think about blog to twitter stuff as we now give them all WordPress installs for the Dev blog hmmm
@simonwoods I haven't seen the backlash either, probably for the reason that my twitter feed is pretty lean. I have absolutely no problem with subscriptions for software that I use every day. Fantastical was an easy choice.
@adamprocter I think so long as they are genuinely aware of what they are choosing to do, i.e. the exact investment they are making when using these platforms, then there is less chance of encountering problems. I'm just also no longer convinced it works well enough as a two-way relationship between developers and users to take on the attached negativity.
@ddykstal Same here. It's a shame people show so much passion and energy with this, whilst simultaneously doing seemingly little for real problems in the world.
@simonwoods yes. We are all clear and to be frank all my students don’t really want to be in those spaces but understand why they have to be for their projects now. And it’s mainly about one way promotion and marketing. And to be fair most of the indie game community is very nice but as you will no doubt know there can be a mega level of toxic stuff from players