colinwalker
colinwalker
I finally got my iPhone X pre-order submitted with my carrier, it took an hour and 10 minutes due to: site crashes, unable to enter card details as input boxes wouldn't load, then messages that the card wasn't an accepted type. I've seen reports from others of waiting times ... colinwalker.blog
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adamprocter
adamprocter

@colinwalker same sounds like o2 😉 but one of my cards (monzo) was charged so I need to get a refund. Hoping my bank wasn’t charged more than once but iPhone X space grey 256 ordered! Said 1 week initially (order place 9:12am after 1 hour 15 of messing about)

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colinwalker
colinwalker

@adamprocter I’m on live chat at the moment checking my delivery date as I wasn’t advised through the process.

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adamprocter
adamprocter

@colinwalker Im going to call them later later about refund, who knows when Ill get phone but hey its in the o2 mixer

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colinwalker
colinwalker

@adamprocter Apparently my order says 31st October but as it’s not even released until the 3rd they basically don’t know. “From the 3rd” is the corporate line. 🤦‍♂️

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In reply to
adamprocter
adamprocter

@colinwalker check your bank too o2 tool 7 payments from me. Wiped out my current account. Aka screwed up my weekend. Grrrr fraud department and o2 supposedly sorting it out

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colinwalker
colinwalker

@adamprocter Ouch! I know they had problems but that's ridiculous. Luckily I’ve only had the one go out, probably because I couldn't get the card entry boxes to show for an hour.

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adamprocter
adamprocter

@colinwalker yeah they haven’t even done what they need yet and emailed the bank as they should have incompetent is not the word. ☹️

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