JohnPhilpin
JohnPhilpin

Remember how you used to buy a pair of Wharfedales or Bowers and Wilkins or Polk or … and 30 years later they still worked.

I never thought about it when I moved to Sonos. It makes sense - but I don’t recall being warned about this when I bought into the system.

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Burk
Burk

@JohnPhilpin Not to mention that questionable policy of "recycle mode"..

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adamprocter
adamprocter

@JohnPhilpin what!

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adamprocter
adamprocter

@JohnPhilpin I don’t own any Sonos but that is very poor. Reinforces to me a product that has suggested it’s a high end / luxury product but is in fact just expensive consumer bluetooth speakers with software they won’t keep up to date, poor show.

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In reply to
JohnPhilpin
JohnPhilpin

We have a voice ... Sonos heard us ….

”We heard you. We did not get this right from the start. My apologies for that and I wanted to personally assure you of the path forward:” <br> “First, rest assured that come May, when we end new software updates for our legacy products, they will continue to work just as they do today. We are not bricking them, we are not forcing them into obsolescence, and we are not taking anything away. Many of you have invested heavily in your Sonos systems, and we intend to honor that investment for as long as possible. While legacy Sonos products won’t get new software features, we pledge to keep them updated with bug fixes and security patches for as long as possible. If we run into something core to the experience that can’t be addressed, we’ll work to offer an alternative solution and let you know about any changes you’ll see in your experience.” <br> Secondly, we heard you on the issue of legacy products and modern products not being able to coexist in your home. We are working on a way to split your system so that modern products work together and get the latest features, while legacy products work together and remain in their current state. We’re finalizing details on this plan and will share more in the coming weeks.”

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