How bad is it when a New Zealand company INSISTS on a mobile phone number before you can order online, but will only accept numbers in the international format but without the + part of +64. Having to guess the required format is a customer usability nightmare.
@billbennettnz That whole phone number thing needs a great deal of brushing up: with spaces, without spaces, grouped in certain patterns etc. And don’t start me on the ones that require you to enter a phone number in 3 or more separate text boxes!!! The very least they could do is provide an example. A decent programmer though should surely be able to cope with any format.
@billbennettnz I was typing in my details for something just the other day and it refused to accept a “+” or a “0” at the beginning of the number. Useless.
@Miraz You’d think, after a generation of online commerce, that functionality would be built-in by now. I’m not a programmer so can’t speak from experience, but don’t they have “libraries” for this kind of thing?
@billbennettnz Oh, I hit that the other day, can’t remember what company…but whoever has 021999999 might get a few spammy type text messages.
@billbennettnz it’s not just New Zealand AND even worse when the error message is ‘we need a valid phone number’!
