BestofTimes
BestofTimes

I love fountain pens and that world of ‘makers’ and small shops but they are often rubbish at answering email queries.

What’s a reasonable period to expect a response to a question?

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Contrariwise
Contrariwise

@BestofTimes I usually provide a polite follow up about a week later. The longest it’s taken someone to get back was about three weeks total.

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BestofTimes
BestofTimes

@Contrariwise you are more patient than me. I seem to have a limit of two working days

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In reply to
Contrariwise
Contrariwise

@BestofTimes most people do eventually seem to get back, and very few of the things I email about would ever qualify as urgent, so patience has been a virtue.

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