I love fountain pens and that world of ‘makers’ and small shops but they are often rubbish at answering email queries.
What’s a reasonable period to expect a response to a question?
@BestofTimes I usually provide a polite follow up about a week later. The longest it’s taken someone to get back was about three weeks total.
@BestofTimes most people do eventually seem to get back, and very few of the things I email about would ever qualify as urgent, so patience has been a virtue.