I can’t think of anything that better exemplifies the craziness of the US healthcare system than the inscrutable 6-page “THIS IS NOT A BILL” document.
@matigo The idea is that it is an explanation of benefits—what the doctor’s office billed, but the insurance paid, what they didn’t pay, etc. It is a reasonable idea in theory, but the system is so complex that, in practice, it is usually impossible to tell what is actually going on.
@JohnPhilpin @matigo It is routine to get multiple statements like this—all different—from a single visit to the doctor or dentist as the office submits claims, the insurance company doesn’t respond or denies payment for incorrect reasons or doesn’t respond, the office re-submits, etc.