JohnPhilpin
JohnPhilpin

I posted a question to 1Password’s help desk.

15 hours later they came back with an ‘auto reply’.

24 hours later still no answer, but based on the fact it takes one of their bots 15 hours to reply - I am expecting my question to be answered sometime in the late 2030s.

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In reply to
odd
odd

@JohnPhilpin Maybe they might be flooded with the new version? 15h for a auto reply is a long time though…

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JohnPhilpin
JohnPhilpin

@odd exactly - it’s not an urgent problem thank goodness!

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odd
odd

@JohnPhilpin Did the auto reply say “You’re message is important to us.”? I hate it when they* write that.

*) Companies.

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JohnPhilpin
JohnPhilpin

@odd they did not ...

Hey there! 👋

Thanks for taking the time to contact us.

My human friends have received your message and are working as quickly as possible to get back to you. Here are some links that might get you up and running without having to wait:

etc etc

I guess point two suggests that since 'I took the time to contact them' - they are going to 'take their time to reply to me' 😂😂

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odd
odd

@JohnPhilpin Humhum…😂

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