@nielsk Oh! that's bad, I thought they sell replacement for almost everything. They have a code for each single piece.
@mina yes, I know. But mini-figures are special. Lego City is afaik no problem for example. But all the licensed mini-figures are. They are only allowed to sell them in combination with a set. And it seems that Nexo Knights and Ninjago abide by the same rules.
@mina so you can’t get them as a replacement usually (we have luck and get a new upper body for Macy after I stepped on her) as well