“Unflinching, practical writing on institutional change from someone who has done the work.”

“An anthropologist and public service design leader asking how institutions might better respond to the complexity of human life.”

“Two decades of systemic change practice, distilled into essays that make the craft feel human.”

“The clearest, most honest voice I know on public sector digital capacity in Canada.”

“A masterclass in the discipline of showing up and making one useful point well, every day.”