Jeff Smith has been in the technology industry for over 20 years, oscillating between management and individual contributor. Jeff currently serves as the Senior Director of Production Operations for Basis Technologies (formerly Centro), an advertising software company headquartered in Chicago, Illinois. Before that he served as the Manager of Site Reliability Engineering at Grubhub.

Jeff is passionate about DevOps transformations in organizations large and small, with a particular interest in the psychological aspects of problems in companies. He lives in Chicago with his wife Stephanie and their two kids Ella and Xander.

Jeff is also the author of Operations Anti-Patterns, DevOps Solutions with Manning publishing.

LinkedIn: www.linkedin.com/in/jeffer…

Bluesky: bsky.app/profile/d…