manton
manton

I wouldn’t mind an AI assistant that could call my doctor’s office, wait on hold forever, and make a 6-month follow-up appointment. Seems like we should be close to that. 🤖

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lars@mastodon.social
lars@mastodon.social

@manton The perfect counterpart to the doctor's office's own Super AIppointment Scheduler GPT™ which means that we can finally leave humans out of that process entirely.

(I jest, but it sounds kinda nice tbh)

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mcphat@ruby.social
mcphat@ruby.social

@manton I agree with you, but also it feels like we solved these problems in 1998 with these magic things called "Websites”

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dgreene196
dgreene196

@mcphat @manton My first thought was, “Why doesn’t the doctor have a portal for scheduling?” My second was, “Well, I’m constantly asked to fax things to insurance companies to get my scripts and orders approved, and why on earth is fax still a tool in use?”

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pcora
pcora

@manton never though about this use case. here we basically have a portal to scheduled those things online. or, with smaller practices, they all have whatsapp.

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In reply to
timapple
timapple

@manton didn't google have a service like that once? Where it would call and make restaurant reservations for you and stuff... I remember seeing something about it years ago.

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manton
manton

@timapple They demoed it but I don't think it ever shipped in a real product.

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fernandroid@mastodon.social
fernandroid@mastodon.social

@manton I thought Google demoed this at I/O a couple years back: wired.com/story/how-google-ai-

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manton
manton

@fernandroid Indeed they did. It never went anywhere, but maybe it was before its time. (Or it's a bad idea! I'm not sure.)

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clorgie
clorgie

@mcphat @manton No reason the AI assistant can't navigate the website and answer questions too. And then deal with the inevitable phone call when the website doesn't work, or can't meet my need, which is at least half the time, probably more. Literally happened to me TWICE today with basic medical scheduling and medicine refilling/insurance information changes.

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