{"version":"https://jsonfeed.org/version/1","title":"Micro.blog - Brent Sleeper","home_page_url":"https://micro.blog","feed_url":"https://micro.blog/posts/brentsleeper","_microblog":{"about":"https://micro.blog/about/api","id":"185348","username":"brentsleeper","bio":"","pronouns":"foo/bar","is_following":false,"is_you":false,"following_count":14,"discover_count":0},"author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://avatars.micro.blog/avatars/2025/43/185348.jpg"},"items":[{"id":"87662444","content_html":"<p>Cisco Solitaire: <a href=\"https://www.brentsleeper.com/2026/04/05/cisco-solitaire.html\">brentsleeper.com</a></p>","summary":"The history of, and how to play, a challenging two-pack solitaire game known only as “cabin solitaire.” It’s a patience game passed down through at least five generations of my family.","url":"https://www.brentsleeper.com/2026/04/05/cisco-solitaire.html","date_published":"2026-04-05T22:07:12+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2026-04-05 22:07","date_timestamp":1775426832,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"86009734","content_html":"<p>The 182 Words NYT Games Removed from Scrabble for Crossplay: <a href=\"https://www.brentsleeper.com/2026/03/11/nyt-games-crossplay-scrabble-dictionary.html\">brentsleeper.com</a></p>","summary":"NYT Games’ Crossplay word list, it turns out, is almost exactly the same as the one used in tournament Scrabble. But the Times removed 182 very specific words.","url":"https://www.brentsleeper.com/2026/03/11/nyt-games-crossplay-scrabble-dictionary.html","date_published":"2026-03-11T22:57:59+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2026-03-11 22:57","date_timestamp":1773269879,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"86027165","content_html":"<p>When I Met Harry and Sally: <a href=\"https://www.brentsleeper.com/2026/03/10/when-i-met-when-harry.html\">brentsleeper.com</a></p>","summary":"","url":"https://www.brentsleeper.com/2026/03/10/when-i-met-when-harry.html","date_published":"2026-03-11T05:04:06+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2026-03-11 05:04","date_timestamp":1773205446,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"85950328","content_html":"<p>When I Met Harry and Sally: <a href=\"https://www.brentsleeper.com/2026/03/10/when-i-met-harry-and-sally.html\">brentsleeper.com</a></p>","summary":"","url":"https://www.brentsleeper.com/2026/03/10/when-i-met-harry-and-sally.html","date_published":"2026-03-11T05:04:06+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2026-03-11 05:04","date_timestamp":1773205446,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"84542162","content_html":"<p>Upon Further Review, the Imperial Presidency Remains a Fatal Flaw of American Democracy: <a href=\"https://www.brentsleeper.com/2026/02/18/upon-further-review-the-imperial.html\">brentsleeper.com</a></p>","summary":"","url":"https://www.brentsleeper.com/2026/02/18/upon-further-review-the-imperial.html","date_published":"2026-02-18T21:04:44+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2026-02-18 21:04","date_timestamp":1771448684,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77254176","content_html":"<p>Dick Cheney 1941–2025: <a href=\"https://www.brentsleeper.com/2025/11/04/dick-cheney.html\">brentsleeper.com</a></p>","summary":"Former vice president Dick Cheney died.","url":"https://www.brentsleeper.com/2025/11/04/dick-cheney.html","date_published":"2025-11-04T23:12:47+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-11-04 23:12","date_timestamp":1762297967,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":true,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77227179","content_html":"<p>Prop 50: Vote Yes: <a href=\"https://www.brentsleeper.com/2025/11/04/prop-50-vote-yes.html\">brentsleeper.com</a></p>","summary":"Now is the time for realpolitik. Vote yes on California Proposition 50.","url":"https://www.brentsleeper.com/2025/11/04/prop-50-vote-yes.html","date_published":"2025-11-04T19:17:30+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-11-04 19:17","date_timestamp":1762283850,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"86027166","content_html":"<p>Prop 50: Vote Yes: <a href=\"https://www.brentsleeper.com/2025/11/04/prop-vote-yes.html\">brentsleeper.com</a></p>","summary":"Now is the time for realpolitik. Vote yes on California Proposition 50.","url":"https://www.brentsleeper.com/2025/11/04/prop-vote-yes.html","date_published":"2025-11-04T19:17:30+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-11-04 19:17","date_timestamp":1762283850,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77201817","content_html":"<p>Their utter inoffensiveness utterly offends.</p>\n","url":"https://micro.blog/brentsleeper/77201817","date_published":"2025-11-04T09:23:28+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-11-04 09:23","date_timestamp":1762248208,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":true,"is_linkpost":false,"is_mention":true}},{"id":"77201680","content_html":"<p>The differences between <a href=\"https://brentsleeper.micro.blog/uploads/2025/2018-09-11-customer-engagement-not-the-channel-the-experience.jpg\">photos I chose</a> when I had editorial discretion vs. the <a href=\"https://www.brentsleeper.com/uploads/2025/2017-12-26-getting-know-b2b-tech-buyer.jpg\">filler those sites slapped on</a> validates my life choices.</p>\n","url":"https://micro.blog/brentsleeper/77201680","date_published":"2025-11-04T09:20:09+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-11-04 09:20","date_timestamp":1762248009,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":true,"is_linkpost":false,"is_mention":true}},{"id":"77201481","content_html":"<p>I’ve been backfilling <a href=\"https://www.brentsleeper.com/categories/work/\">old articles I wrote in various past work roles</a>, including the original images used to illustrate the pieces. Wow do some B2B publications use absolutely terrible stock photography. And these predate AI slop by a good decade.</p>\n","summary":"","url":"https://www.brentsleeper.com/2025/11/04/ive-been-backfilling-old-articles.html","date_published":"2025-11-04T09:13:31+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-11-04 09:13","date_timestamp":1762247611,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":true,"is_linkpost":false,"is_mention":false,"note":"","syndication":[]}},{"id":"77090749","content_html":"<p><a href=\"https://support.claude.com/en/articles/8324991-about-claude-s-pro-plan-usage\">Even on a pro plan</a>, it’s <a href=\"https://support.claude.com/en/articles/11647753-understanding-usage-and-length-limits\">a black box consumption model</a>. Is my project too complex? Is their infrastructure straining under demand, even as they burn (literally) through billions of dollars and carbon credits? Are Claude’s masters just carny barkers dressed in gray hoodies? Who’s to know? 🤷</p>\n","url":"https://micro.blog/brentsleeper/77090749","date_published":"2025-11-02T03:02:55+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-11-02 03:02","date_timestamp":1762052575,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":true,"is_linkpost":false,"is_mention":true}},{"id":"77090729","content_html":"<p><a href=\"https://www.anthropic.com/\">Anthropic</a> has been aggressively limiting the length and velocity of <a href=\"https://claude.ai/\">Claude</a> user sessions over the past few days. I repeatedly am hitting session limits after 20 minutes and a half dozen prompts.</p>\n<img src=\"https://cdn.uploads.micro.blog/90653/2025/2025-11-01-afternoon-brent-session-limit-reached.png\" loading=\"lazy\">\n","summary":"","url":"https://www.brentsleeper.com/2025/11/01/anthropic-has-been-aggressively-limiting.html","date_published":"2025-11-02T03:01:37+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-11-02 03:01","date_timestamp":1762052497,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":true,"is_linkpost":false,"is_mention":false,"note":"","syndication":[]}},{"id":"77090076","content_html":"<p>Instantly Recognizable: <a href=\"https://www.brentsleeper.com/2025/11/01/instantly-recognizable.html\">brentsleeper.com</a></p>","summary":"They don’t design #Strands like Saul Bass and Paul Rand used to.","url":"https://www.brentsleeper.com/2025/11/01/instantly-recognizable.html","date_published":"2025-11-01T22:36:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-11-01 22:36","date_timestamp":1762036560,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":true,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77090535","content_html":"<p>Instantly Recognizable: <a href=\"https://www.brentsleeper.com/2025/10/12/instantly-recognizable.html\">brentsleeper.com</a></p>","summary":"They don’t design #Strands like Saul Bass and Paul Rand used to.","url":"https://www.brentsleeper.com/2025/10/12/instantly-recognizable.html","date_published":"2025-10-12T22:36:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-10-12 22:36","date_timestamp":1760308560,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"75189978","content_html":"<p>Am I really going to type “Hello World?” Yes I am.</p>\n","summary":"","url":"https://www.brentsleeper.com/2025/10/06/am-i-really-going-to-hello-world.html","date_published":"2025-10-07T06:10:09+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-10-07 06:10","date_timestamp":1759817409,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":false,"is_mention":false,"note":"","syndication":[]}},{"id":"86027167","content_html":"<p>Am I really going to type “Hello World?” Yes I am.</p>\n","summary":"","url":"https://www.brentsleeper.com/2025/10/06/am-i-really-going-to.html","date_published":"2025-10-07T06:10:09+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2025-10-07 06:10","date_timestamp":1759817409,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":false,"is_mention":false,"note":"","syndication":[]}},{"id":"75574010","content_html":"<p>Customer Engagement: It’s Not the Channel. It’s the Experience. <a href=\"https://brentsleeper.micro.blog/2018/09/11/customer-engagement-its-not-the.html\">brentsleeper.micro.blog</a></p>","summary":"Customers don’t care about your “omnichannel” strategy—but they remember how it feels. Great retail experiences reflect cohesive, empathetic CX at every interaction.","url":"https://brentsleeper.micro.blog/2018/09/11/customer-engagement-its-not-the.html","date_published":"2018-09-12T06:48:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2018-09-12 06:48","date_timestamp":1536734880,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"75570869","content_html":"<p>The Age of Steam: <a href=\"https://brentsleeper.micro.blog/2018/05/18/the-age-of-steam.html\">brentsleeper.micro.blog</a></p>","summary":"Technologists keep re-learning the same lesson: the future belongs less to what runs most elegantly—or at highest performance—than to what just keeps running: simply and with fewer moving parts.","url":"https://brentsleeper.micro.blog/2018/05/18/the-age-of-steam.html","date_published":"2018-05-18T20:02:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2018-05-18 20:02","date_timestamp":1526673720,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77306145","content_html":"<p>Revitalizing the Long-Term Relationship Between Marketing and Sales: <a href=\"https://www.brentsleeper.com/2018/02/16/revitalizing-the-longterm-relationship-between.html\">brentsleeper.com</a></p>","summary":"The relationship between sales and marketing has changed. Here’s how leading SaaS firms are leveraging it for growth.","url":"https://www.brentsleeper.com/2018/02/16/revitalizing-the-longterm-relationship-between.html","date_published":"2018-02-16T18:29:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2018-02-16 18:29","date_timestamp":1518805740,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77201239","content_html":"<p>Getting to Know Your B2B Tech Buyer: <a href=\"https://www.brentsleeper.com/2017/12/26/getting-to-know-your-bb.html\">brentsleeper.com</a></p>","summary":"Marketing shorthand and personas are only a first step in building lasting B2B relationships.","url":"https://www.brentsleeper.com/2017/12/26/getting-to-know-your-bb.html","date_published":"2017-12-26T19:47:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2017-12-26 19:47","date_timestamp":1514317620,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"86027168","content_html":"<p>B2B Developer Marketing? It’s Complicated. <a href=\"https://www.brentsleeper.com/2017/10/26/bb-developer-marketing-its-complicated.html\">brentsleeper.com</a></p>","summary":"Practical advice for marketing dev tools when your target audience extends beyond the people crafting code.","url":"https://www.brentsleeper.com/2017/10/26/bb-developer-marketing-its-complicated.html","date_published":"2017-10-26T19:38:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2017-10-26 19:38","date_timestamp":1509046680,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77305204","content_html":"<p>B2B Developer Marketing? It’s Complicated. <a href=\"https://www.brentsleeper.com/2017/10/26/b2b-developer-marketing-its-complicated.html\">brentsleeper.com</a></p>","summary":"Practical advice for marketing dev tools when your target audience extends beyond the people crafting code.","url":"https://www.brentsleeper.com/2017/10/26/b2b-developer-marketing-its-complicated.html","date_published":"2017-10-26T19:38:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2017-10-26 19:38","date_timestamp":1509046680,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77183827","content_html":"<p>B2B Products Are Facing a CX Make-or-Break Moment: <a href=\"https://www.brentsleeper.com/2017/09/27/bb-products-are-facing-a.html\">brentsleeper.com</a></p>","summary":"An emphasis on customer experience isn’t just for consumer brands anymore. Contributor Brent Sleeper examines why CX is mission-critical to B2B product teams.","url":"https://www.brentsleeper.com/2017/09/27/bb-products-are-facing-a.html","date_published":"2017-09-27T18:36:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2017-09-27 18:36","date_timestamp":1506537360,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77242112","content_html":"<p>When Marketing to People You Think You Know, Don’t Be Blinded by Your Own POV: <a href=\"https://www.brentsleeper.com/2017/08/30/when-marketing-to-people-you.html\">brentsleeper.com</a></p>","summary":"No matter how smart your team may be, never make assumptions about what customers really want.","url":"https://www.brentsleeper.com/2017/08/30/when-marketing-to-people-you.html","date_published":"2017-08-30T14:52:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2017-08-30 14:52","date_timestamp":1504104720,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77200669","content_html":"<p>It’s “Dark Matter” that Defines a Great CX: <a href=\"https://www.brentsleeper.com/2017/08/21/its-dark-matter-that-defines.html\">brentsleeper.com</a></p>","summary":"Some of the best opportunities to improve customer experience lie in the space between well-defined product features. Here’s what can be learned from one company’s successful example.","url":"https://www.brentsleeper.com/2017/08/21/its-dark-matter-that-defines.html","date_published":"2017-08-21T15:03:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2017-08-21 15:03","date_timestamp":1503327780,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77361964","content_html":"<p>Marketers Should Advocate for Developers: <a href=\"https://www.brentsleeper.com/2017/07/06/marketers-should-advocate-for-developers.html\">brentsleeper.com</a></p>","summary":"Developer advocates are key to building and engaging with technical customer communities.","url":"https://www.brentsleeper.com/2017/07/06/marketers-should-advocate-for-developers.html","date_published":"2017-07-06T16:55:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2017-07-06 16:55","date_timestamp":1499360100,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}},{"id":"77362007","content_html":"<p>Why Marketers Should Advocate for Developers: <a href=\"https://www.brentsleeper.com/2017/07/06/why-marketers-should-advocate-for.html\">brentsleeper.com</a></p>","summary":"Developer advocates are key to building and engaging with technical customer communities.","url":"https://www.brentsleeper.com/2017/07/06/why-marketers-should-advocate-for.html","date_published":"2017-07-06T15:55:00+00:00","author":{"name":"Brent Sleeper","url":"https://www.brentsleeper.com/","avatar":"https://cdn.micro.blog/photos/96/https%3A%2F%2Favatars.micro.blog%2Favatars%2F2025%2F43%2F185348.jpg","_microblog":{"username":"brentsleeper"}},"_microblog":{"date_relative":"2017-07-06 15:55","date_timestamp":1499356500,"is_favorite":false,"is_bookmark":false,"is_deletable":false,"is_conversation":false,"is_linkpost":true,"is_mention":false,"note":"","syndication":[]}}]}