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kenschafer
kenschafer

The Customer Is Often Wrong

“I n May, I stood in the rear galley of an airplane and watched as a line formed to berate the flight attendant next to me. We were at a gate at LaGuardia, our…”

In reply to
jean
jean

@kenschafer Fascinating read. I worked as a department store clerk at Jordan Marsh in Miami. We came in for our fair share of abuse from a clientele that was dominated by elderly retired New Yorkers. One day, while shopping myself, a lady tried to cut in front of me at the cash register. I called her on it, and even said "old people are always demanding respect, but they never want to give it." A case of incognito clerk rage.