Offers an optimistic look at the future role of information technology in society, going beyond the simplicities of information and individuals. Explains how many of the tools, jobs, and organizations seemingly targeted for future extinction due to information technology in fact provide useful social resources that people will fight to keep. Brown is chief scientist at Xerox Corporation and director of the Xerox Palo Alto Research Center. Duguid is research specialist in social and cultural studies in education at the University of California-Berkeley. Annotation copyrighted by Book News, Inc., Portland, OR